Saturday, December 19, 2009
Google Bomb Book - Blog of Christopher Burgess
Here is the first part:
Online Safety: Reputation and Personal Brand (A review of the book - Google Bomb)
We all have a reputation. When you were young, you may have been known as the "ultra-smart" student or the one who wore "keds" or perhaps the "bratty one" or the "swimmer" - all labels. And as we matured the labels and nicknames associated with us adjusted. When we entered the working world we all were rated and graded on our clothes, performances, and achievements. Perhaps those judging were our customers, clients or supervisors and throughout the engagement our personal and professional reputations were formed and perhaps you had your professional dossier in hard copy and you also had the "hall file" or personal reputation. Today, the reputation is dynamic and while the hall file certainly remains, each of us as individuals has what is affectionately known as our personal brand.
Click here to read complete article >>>>>>
Saturday, December 12, 2009
Sue Scheff: Traverse Legal Radio Talks about Google Bomb Book
We talked about Internet Defamation and how it can devastate your business and reputation.
Learn more – click here to read the transcript and listen!
Reminder: Purchase Google Bomb book to learn more about how you can maintain your virtual image! Learn from my mistakes!
Monday, December 7, 2009
Sue Scheff: Give the gift of holiday virtual presence
* Out of work? Learn to promote your skills online.
* Professional or small business owner? Learn to own and manage your virtual image.
•53% of Americans Google each other. Pew Internet & American Life
The how:
Tip 1: Check out your social networking sites. If there is information or photo’s on there you wouldn’t share with your grandparents, chances are they shouldn’t be on the Internet. Keep it clean!
Tip 2: Sign up for personal branding services. This is free. Services such as Naymz, Ziggs, LinkedIn and LookUpPage offer free online profile set-ups. Take the time to create your cyber resume. It is important to own your own name and your own background.
Tip 3: Create your own Blog. There are many free Blog sites such as Blogspot and WordPress. Take the time to let your potential college or employer see that you are enthusiastic about your interests and motivated to be all you can be. If you are a professional or business owner, let your future and current clientele see that you are up-to-date and knowledgeable about your products and services. [For example http://www.suescheff.blogspot.com/ and http://www.suescheff.wordpress.com/]
Tip 4: Create Google Alerts for your name, business name and nicknames. This is free. Find out when, how and why your name is being use online. This vital for small businesses especially. If there is a disgruntled client or customer, you want to know and hopefully can rectify the situation before it gets worse.
Here are three tips that have limited fees:
Tip 5: Buy your own URL with your name. For example mine is http://www.suescheff.com/ . This can be as little as $7.99 a year through GoDaddy. Build yourself a small website and share with people surfing and researching the web about yourself.
Tip 6: Place your name. Literally you can give the gift of PLACE YOUR NAME with a professional service for as little as $49.95 one time fee. Let them position your name in the search engines, write a press release for you and more. All for one low fee.
Tip 7: Hire an online management service. Although there are many to choose from today, my personal experience is with ReputationDefender. If you know someone that is struggling with online slime, or simply needs a virtual presence or “online make-over“ and doesn’t have the time or the computer savvy to create their cyber image, consider giving them a gift of relief with an online management service. PS: This is also a great gift to give yourself. In my opinion and experience, Reputation Defender is the pioneer of online reputation management services and number one in my book. (I am not a paid sponsor for them and I don’t receive any referral fees from them) I am simply a satisfied client. Costs vary according to your needs. Visit http://www.reputationdefender.com/ for their many services, as well as NameGrab, their latest addition.
Do you want more tips and practical guidance to help maintain your cyber profile? Don’t forget to purchase Google Bomb, The Untold Story of the $11.3M Verdict That Changed the Way We Use the Internet (Health Communications, Inc. August 2009). This book makes the perfect gift for everyone and anyone that uses the Internet, owns a business, has a reputation to protect, applying to schools, looking for jobs and more.
Remember it can take 20 years to build up a solid reputation and today it can take 20 minutes of a few vicious keystrokes and a click of the mouse, and those 20 years are history.
Tuesday, December 1, 2009
Sue Scheff: Wall Street Journal Shares My Story
Click here to read her article dated 12/01/09.
Tuesday, November 10, 2009
Sue Scheff: Cyberstalking and Internet Defamation Documentary – MUST WATCH!
My recent book, Google Bomb, is the tip of the iceberg after watching this film. The victims, and now crusaders, in this film contacted me after hearing about my book and my own experiences.
Many people that have read my book say they have nightmares if they read it before going to bed. I never really understood that. Until I watched this documentary and lived it through other’s lives. My story is horrible, what I endured, however since I was so enmeshed in surviving on a daily basis, I didn’t realize how traumatic it was.
The title is “Stalkers” however I would prefer to use a phrase that was recently introduced to me – “criminals with a keyboard.”
Are you ready to watch?
Saturday, October 31, 2009
Sue Scheff: Reputation Defender – Protect yourself and your family’s online reputation
Soon after my review, I was contacted and asked if I wanted to speak with Michael Fertik, CEO of Reputation Defender. Of course I was intrigued and open to finding out more ways of how we can protect ourselves online.
I think my biggest concern online is keeping my children safe. I hear more and more about cyber-bullying and the damaging effects it has on the children being targeted. Kids can be cruel and the internet has become a weapon in spreading that cruelty. I like the way Michael described it best.
Tuesday, October 20, 2009
Sue Scheff: Another Great Book Review by Conversations with Moms
Google Bomb Review – The Untold Story of the $11.3M Verdict
When I first started being active on the internet, I was very naive to the Internet World. I’ve learned a lot in the past year and thought that I truly understood the power of the internet. Until I read, “Google™ Bomb”.
Lets just say that I now feel as though I lived in a cave. I was totally unaware of the true power and damage that the internet can do. I don’t know where I was in 2006 to not have heard of the landmark internet case that won Sue Scheff $11.3 million for defamation of character. The only thing I can think of is that I wasn’t active online and didn’t really pay attention to what happened in the internet world.
When I was asked to review this book, I was curious as to find out what could have happened to Sue to make her have won such a large lawsuit. I had never heard of the term Google™ Bomb and thought it would be an informative read. I HAD NO IDEA JUST HOW MUCH I WOULD LEARN.
I was happy to provide this review if only to spread the word of how vicious the internet could be and in hopes of getting the word out that there are simple things you can do to protect yourself.
Read the entire review here: http://conversationswithmoms.com/2009/10/20/google-bomb-review-untold-story-113m-verdict/?sms_ss=twitter
Part 2 will be tomorrow.
Friday, October 2, 2009
Sue Scheff: A Way Through Rave about Google Bomb Book
Reviewed by Jane Balvanz
We all know the drill the flight attendant gives before the plane takes off. “Ladies and gentleman, please note the compartment above where the oxygen masks are stored. In case of an emergency, they will drop down. Please put your oxygen mask on first before assisting children or others.” We know why. If you can’t protect yourself first, you can’t help anyone else.
The Google Bomb book is a metaphoric oxygen mask. If we want to protect our kids from cyber bullying, we need to know what can happen to adults on the Internet. While it’s a wonderful place to communicate, conduct business, and access information, the Internet is also a virtual place with cyber land mines. You can’t navigate around them if you don’t know they exist.
A line from the book made me sit up and take notice: “Parents, if you cannot use and understand the technology your kids are using, then don’t allow them to use it. Period.” This wasn’t a call for parents to shut off their kids’ computers, cell phones, or ban them from technological advances. It was a call for parents to know as much as their children about technology, because what you don’t know about the Internet can hurt you….and your family.
This brings to mind one of my friends. She’s a successful business owner, financially astute, and her business is not Internet dependent. In fact, she’s so successful she doesn’t even have to advertise. She’s savvy, but she doesn’t know how to navigate on a computer let alone access the Internet. Her children know more about this technology than she does. They are six and seven.
Now to the matter of why the Google Bomb book exists. Sue Scheff, renowned and respected child and parent advocate and founder of Parents Universal Resource Experts (P.U.R.E.), became the target of unfathomable Internet defamation. She was hit by a Google Bomb. Because of false, defamatory material written about her on the Internet, she became a magnet for serious cyber stalkers and their followers. For a while, Sue’s life was not her own. Her story reads like the horrifying cyber nightmare you never want to experience and a “how to” in case you do.
Though reeling from cyber abuse, Sue refused to become a victim. She took measures to address the damage done. Lucky for us, John Dozier, Jr. and Sue chose to write this book. We benefit because Google Bomb teaches us ways to protect ourselves and our families from Internet abuse. One invaluable section, Top Ten Steps You Can Take to Protect Yourself Online, outlines how to take action immediately. The steps are preventative – think oxygen mask vs. domino effect. When your reputation is attacked online, the following can fall, one after the other: others’ trust in you, your job performance, your business, your area of expertise, your self-esteem, chances for advancement, and maybe your job. Your children may be teased or shunned because of it, and the result can be on beyond devastating. Just ask Sue.
In the end, Sue won an $11.3M lawsuit against her cyber stalker. The road was long and painful. The verdict was a landmark decision that changed the way we use the Internet. As you seek to guide and protect your children regarding Internet usage, seek to protect yourself as well. Put your own oxygen mask on first.
Tuesday, September 29, 2009
Sue Scheff: Google Bomb book receives more praise!
Read it: Google Bomb' aims to protect you from information age trolls
I have received many emails and calls from people all over, singing the praises of Google Bomb. My last caller just told me she ordered 20 copies to share with business associates, as they are now experiencing the effect of a Google bomb from one disgruntled client.
Take cover early - learn how to protect your online image and your cyber resume today!
Sunday, September 27, 2009
Sue Scheff: Why you need to purchase Google Bomb book - By Christopher Burgess
Every person with a name and reputation which they wish to protect should purchase this book. You don’t have to be a technological titan to understand the examples provided. The take-away knowledge provides you a fighting chance to protect, and when necessary, reclaim your reputation. My adage re family online safety is: “Invest in your family’s online safety, commensurate with the value of your family.” This book’s modest price is asymmetrical to the increased value you’ll experience in your reputation safety quotient.
· Why you should purchase Google Bomb
Google Bomb is road-map clear, no missed exits, nor wrong turns, no questionable advice. It is an arrow in your quiver, so that you may defend yourself and/or prepare yourself should you have the unfortunate experience of receiving the vile ill-will of another via the social media environment in which we collectively exist – you do have a fighting chance.
· How Google Bomb touched me
Only infrequently does a book cause a reader to experience a personal visceral reaction; for me, it’s happened only once before. Google Bomb, the telling of Sue Scheff’s personal story in the recovery of her good name and reputation, is such a book, it moved me, and it will move you. Allow me to explain.
Those who know me well will have immediate understanding why a book which charts the Herculean efforts required to reclaim your good name, reputation and professional stature following the actions of a few to destroy, such resonated with me. You see, once you’ve traversed that road of false accusations, you never wish to replicate the journey again, and you’d wish it upon no one.
When it’s happening it’s surreal and unbelievable. Once the realization you aren’t dreaming hits home, you are either overwhelmed and capitulate, in effect self-declared road-kill or you take inventory of all your resources and deduce your good name and honorable reputation are the only remnants of your life worth protecting. You then take these remnants and use them to form the foundation of your reclamation efforts. Even if your first steps may feel a bit like Don Quixote tilting at windmills, persevere, what journey ever started off with every experience preordained?
I appreciated the description of the pivotal moment when Sue described the last straw, the straw which caused her to stand up and say, “Enough already.” I had complete visualization of her reaction when the miscreants who had been attacking her persona and her company, began attacking her children. I had no doubt her “mother bear” instinct to fight and protect her offspring was fully awake and it was game-on!
Unfortunately, bad things do happen to good people. You strive, perhaps seemingly altruistically to bring goodness to this world and awaken one day to find yourself surrounded by vile and unconscionable accusations. Your mindset describes the event as “stupefying,” you are now seemingly being punished for your good works. Google Bomb describes such an experience, Sue’s experience.
· What to do and how to do it
John Dozier’s insightful discussion of events, throughout the book, is clear and concise – the reader can easily understand the, “why” behind each of Sue’s actions. I found myself rereading and noting the legal and technical strategy employed as Sue’s reputation was reclaimed. I was nodding my head with great satisfaction as those wishing ill will upon Sue and her family were identified, held accountable and brought before the courts where they were ultimately held responsible and duly punished.
· Applicability for businesses and intellectual property
John’s extrapolation of his methodologies to the realm of a small, medium, or large company’s reputation and intellectual property protection is spot-on. My own book “Secrets Stolen, Fortunes Lost” was stolen within 60 days of publication from my publisher, and then shared via peer-to-peer networks (see my article Secrets Stolen, No Just the Intellectual Property which describes the experience). Plainly spoken, if you have intellectual property, “Have a strategy!” to protect it.
· Reputation Defense
Highlighting the good works of Michael Fertik’s Reputation Defender, was personally appreciated, as it reoriented my compass with respect to his firm – I’ll be re-engaging the company to learn more about their capabilities. My first encounter with Reputation Defender can only be described as “going sideways” and I have no doubt it was an anomalous event – I look forward to learning more from Michael or his staff, as Sue’s experiences described in Google Bomb, clearly show them to be effective.
· Google Bomb’s call to action
I agree with and wish to associate myself with the call-to-action contained in the book. We are all responsible for keeping our shared online community safe. When self-policing and self-control fail, then we do require meaningful laws availed to law enforcement and prosecutors. Laws having backbone and are easily understood and are flexible enough to anticipate evolution of technology are required. In essence our current situation is analogous to having a population center of millions without a “time-out” corner.
In my opinion, we need alignment of state and federal statutes which will hold accountable those engaging in cyber stalking, invasion of our privacy, personal impersonation and character defamation. In the United States, well meaning legislators are acting individually and from the optic of their constituent states – we need federal action. Furthermore, restraining orders need to have appropriate meat attached to their bones, with a need to integrate 21st century technologies – in the physical world 100 feet is measurable, in the virtual world, geographic borders are obscured – lets bring technological audit trails, access controlled environments and filtering into play.
It is no small task to fill the international voids which provide haven for both domestic and international criminal or malevolent individuals to operate with impunity, but instead of describing the difficulty, let’s get started. I’m all in! If we don’t all step up and contribute, then Sue’s story will be the first of many more to come.
· My personal thank you
In closing, I’d like Sue to know I’ve great personal empathy for the angst which she and her family experienced and I commend her for her display of personal courage and fortitude, from her decision to stand up and not take it any more, all the way through the sharing of her story so that others may learn from her experiences. For John, your work speaks for itself, nicely done sir.
Thank you Sue also for your good works both individually and through your Parents Universal Resource Experts (Pure); it is clear you are one of the good people, and many families no doubt are grateful beyond their ability to articulate for the assistance you provided. Thank you John for your clear explanations of the legal strategy and steps one can take to protect oneself, you’ve empowered many.
--
Christopher Burgess
Christopher is the senior security advisor within a Fortune 100 company. He is also the co-author of Secrets Stolen, Fortunes Lost, Preventing Intellectual Property Theft and Economic Espionage in the 21st Century
http://www.secretsstolen.com/
Twitter: @burgessct
This reviewer paid for this book
Thursday, September 24, 2009
Sue Scheff: Google Bomb Book receives praise from CA Defamation Law Blog
Read the outstanding reviews click here.
Thursday, September 17, 2009
"Google Bomb"! Where was this book last month when I could have used it?
By: Gryphen
Sue Scheff didn't expect she'd make enemies when she founded the child and parenting advocacy organization PURE. But someone began attacking her on the Internet, posting enough defamatory statements to compel her to bring a lawsuit. She won $11.3 million in 2006.In light of what happened to me last month, and what continues to happen to other people attempting to bring out the truth concerning Palin and other GOP leaders, I thought that this might be an important book for people to purchase in order to protect themselves from future attack.
It was written by Sue Scheff and John W. Dozier, who is an expert in "Internet Law", and specializes in representing businesses and individuals who have suffered defamatory attacks via the internet.I am going to purchase this book for my own edification and recommend to my friends, who own blogs and websites, to go out and get themselves a copy as well.There is no telling who the evil minions will go after next and we may as well be ready for them.
Tuesday, September 8, 2009
Sue Scheff: Dr. Michele Borba Blogs about Google Bomb book
Since my victory over Internet Defamation, I have discovered I am not alone. Most victims of Internet Slime are private, fearful and feel powerless and alone. My book is giving these people hope again. Don’t forget to order Google Bomb today, not only for my story, but to learn from my ignorance of the power of the Internet and how to protect your online image.
Google Bomb: The Untold Story of Sue Scheff and Her $11.3M Verdict That Changed the Way We Use the Internet
Are you ready to be google bombed? Why you must read Sue Scheff’s story
By Dr. Michele Borba (Parenting Expert and Today Show Contributor)
First off, a little disclosure: a few weeks ago I admit to being absolutely clueless about Sue Scheff’s infamous defamation case. (I know, I know, my head must have been buried in the sand to miss all the news coverage). When I finally did read her story I realized my ignorance was somewhat of an advantage. You see the only Sue Scheff I had known was a parent advocate, a caring friend, and a woman of impeccable integrity. Once I read the cyber nightmare she endured I knew that if this happened to a person such as Sue with such heart and strong character it could happen anyone. It’s also exactly why you must read Google Bomb. So allow me to introduce you to my friend, Sue Scheff and describe what happened to her with hopes it will never happen to you.
Allow Me to Introduce You To My Friend, Sue Scheff
It all started a few months ago when I began using twitter. I loved the ease of connecting and meeting new colleagues, one of whom was a woman named Sue Scheff. It didn’t take much to recognize from her posts that she cared deeply about kids, had a solid pulse on parental concerns and was always willing to offer help to those who asked. She had that “real” quality that you just couldn’t miss. I learned she had authored, Wit’s End: Advice and Resources for Saving Your Out-of-Control Teen, and founded a well-acclaimed organization, Parents’ Universal Resource Experts (P.U.R.E.) which helped parents find ways to protect their children from destructive influences by educating them about the issues their family faces.
Over time our online relationship became an offline friendship. We talked frequently and in one chat Sue told me her next book, Google Bomb: The Untold Story of the $11.3M Verdict That Changed the Way We Use the Internet (with John Dozier), was about to be released. I started reading it the moment it arrived and literally couldn’t put it down. I honestly can’t recall the last time I was so intensely moved by a story. It was also the first time I knew Sue had endured what you might call a cyber-nightmare: she had been google bombed.
Google Bomb: Internet slang for a certain kind of attempt to raise the ranking of a given page in results from a Google search. (Wikipedia)
August 2003: Sue Scheff Is Google Bombed
Sue Scheff’s story began on August 2003 when her integrity was first attacked ironically on the very website she created for at-risk teens. The slam was one vicious post from a parent who Sue had tried to help. But within no time that post turned into a full-blown character assassination that went viral. Educational articles and parent resources she wrote to help parents were suddenly laced with unspeakable descriptions defaming Sue’s character. Slanderous posts were now everywhere on the information highway and were impossible to stop, take down or erase. What’s more, if you googled Sue’s name you were detoured from her website and to dozens of porn sites. And the cyber attacks proved deadly offline as well: Sponsors pulled away from her, clients stopped calling, and friends stepped back.
Sue’s reputation as a parent advocate was smeared, her business ruined and her work for children’s destroyed. One woman’s vicious intent to destroy Sue’s credibility and character succeeded with a mere click of a computer key.
Sue’s Fight for Character and Redemption
Sue fought back to defend herself and restore her damaged reputation but at a huge cost—both physically and emotionally. In the next three years I learned she had racked up over $150,000 in legal fees, watched her organization nearly disintegrate, and developed classical symptoms of agoraphobia where Sue could barely leave her home let alone answer her phone. And then hired an attorney and endured a tough legal battle to try and reclaim her reputation.
On September 19, 2006 a Florida jury declared their own outrage and awarded Sue a landmark $11.3 million verdict. That verdict sent a strong warning that destroying lives online would not be tolerated. And right they were.
Cyber attacks have become a growing trend among adults as well as youth and those attacks are destroying lives. The first step to change is knowledge and that’s exactly why I urge you to read Google Bomb. Please read it carefully and then pass it on to others. If this could happen to Sue it could happen just as easily to anyone—including you or your family.
I was on my own person emotional roller coaster reading this book. From complete disbelief: “Is this really the same Sue Scheff?”; to rage: “How could anyone do something like this to another human being!!!?”; to tears: “How did she live through this?” And when I read the final page I actually stood up and cheered. I cheered Sue’s character, grit, and unwavering determination to right a terrible wrong.
Thank you, Sue for having the courage to fight back to defend your reputation and tell your tale. It’s an example to us all.
Aristotle said years ago that the true measure of a person’s character rests in their actions. Your actions speak volumes, my friend.
Michele Borba is the author of 22 books including Big Book of Parenting Solutions which is now available. Follow her on Twitter @MicheleBorba
Sunday, September 6, 2009
Sue Scheff: Sneak Peak of Google Bomb - The Foreword
Part 1
Sue Scheff didn’t expect she’d make enemies when she founded the child and parenting advocacy organization PURE. But someone began attacking her on the Internet, posting enough defamatory statements to compel her to bring a lawsuit. She won $11.3 million in 2006.
In this exclusive preview of the book “Google Bomb,” Brand X brings you the story of what the lawsuit means, Sue’s own perspective and 10 tips to protect yourself online. The series begins today and will continue through Tuesday, when the book goes on sale [on sale now].
But despite what may be Google’s best efforts and intentions, the machine gets it wrong at least as often as it gets it right. The errors and omissions of the world’s search engines visit punishing consequences on the victims of erroneous, obsolete, incomplete, or false information. Nonetheless, despite this mixed (and possibly worsening) track record, the rising primacy of Google as the world’s most important data channel seems to hoodwink many of us into believing what we see when it comes up on the top of Google search results. The theory goes: if it shows up on Google, it must be true and it’s somehow the best information about the subject being searched.
It is clear that people make decisions based on what they find in the top positions on Google: multiple visual “heat maps” published on the Internet have shown that the vast majority of Google users look at the top few results and ignore everything below them.
This is important for all of us, as we have become as searchable as the subjects we crave information on. What shows up at the top of Google can make or break our professional lives, our chances at romance, and our ability to get into the school of our dreams. It is far easier to harm someone and destroy their reputation on the World Wide Web than it is to make that person look great or even plain vanilla neutral. Blogs and discussion forums often enjoy more prominence in search engines than newspapers and other edited professional journals. Under the rules of search engines as they exist today, odd blog and forum corners of the Web can be turned into powerful launch pads of interpersonal attack.
There are real-life consequences when someone aims to destroy someone else on the Internet. It’s all too easy to destroy another person on the Web. In cyber-slamming cases, victims are often intimidated into silence because they feel powerless and helpless, and their first instinct is to shut themselves up so that things don’t “get worse.” Sue, a victim herself, is a rare individual because she decided to stand up for herself on the Web, defend herself in the courts and online, and go about protecting herself and others in an assertive way. You may or may not agree with everything Sue and John have written, but we can all agree that the narrative they tell is an important one for the emerging discussion of Internet, speech, and the speech-shaping powers of Google.
Part 2 Do you know what Google is Saying about you?
Part 3 Ready to protect yourself online? OK, let’s get started
Part 4 The top 10 ways to protect yourself from e-venge
Tuesday, September 1, 2009
Google Bomb book hits LA Times!
Sue Scheff didn’t expect she’d make enemies when she founded the child and parenting advocacy organization PURE. But someone began attacking her on the Internet, posting enough defamatory statements to compel her to bring a lawsuit. She won $11.3 million in 2006.In this second installment of our exclusive preview of the book “Google Bomb,” (read part 1 here) Brand X brings you Scheff’s story.
Even years later, “Sue Scheff is destroying lives…I want others to know…” still has the impact of a sucker punch I didn’t see coming from the Internet. It was August, 2003 when the first attack on my integrity appeared on a website that focused on programs for at-risk teens, the industry in which I provide services to parents via an organization I founded called PURE. The individual posting was a parent I had actually tried to help after she contacted me for assistance. So, imagine my shock when that first unexpected accusation escalated into a full-blown character assassination.
Threats were made against me and a gang mentality took hold as numerous voices began to chime in. Who were these people? Other than the initiator of the attacks and the website owner, I had no idea. Why did they seem so driven to destroy me and my organization? Again, I was clueless. And I had absolutely no idea how to make this runaway train stop. I didn’t dare make my presence known on the forum for fear of the virtual lynch mob that went after a few well-meaning supporters who tried to intervene on my behalf only to end up like road kill on the Information Highway themselves.
As I continued to watch this whole crazy thing spin beyond damage control, something just as frightening would eventually snake its way into the search engines of Google: If you typed in Sue Scheff it wasn’t my website with educational articles and resources for parents that appeared at first glance. No, because over two pages of initial Google results led to links that took viewers to sites like Sue Scheff’s Red Panties where I was the star of a pornographic discussion. Not exactly what you want your kids or parents to see. As for professional colleagues, they were targets of proximity that risked losing their own credibility unless they kept their distance.
With no other way to defend myself and restore my damaged reputation, in December, 2003, I hired an attorney, David Pollack, who filed a lawsuit in Broward County, Florida against the originator of the attacks. In the next three years I racked up over $150,000 in legal fees and saw my organization nearly disintegrate. I developed classic symptoms of agoraphobia that transformed me from an extrovert who loved working with families, to a depressed recluse who wouldn’t answer the phone and rarely left the home I had mortgaged to the hilt in order to continue litigation.
Victims of Internet defamation and cyberstalking reside in a lonely place in our society. It’s like living in a Leper Colony: Population of One. Make no mistake. This monster is an equal opportunity offender that does not discriminate on the basis of your profession, gender, color, religion, or anything else that we think might set us apart from every other person in life. From lawyers to landscapers, teens to grandparents: No one is immune.
The malicious stroke of a key has become the equivalent of a cyberbullet. Only it’s not just getting fired off into cyberspace, it’s hitting intended targets in very real, physical places. The underbelly of Internet society that aggressively pursues unsuspecting victims, and the lack of legal protection against the invisible trolls who bully and stalk at will, has received a recent spike in public awareness. Good.
We need very real repercussions for violating a reporter’s privacy in a motel room with a peep camera for mass voyeuristic consumption. We need to insist upon a civilized Internet community where good, decent people can no longer be held hostage by a vindictive ex-spouse, a mentally unbalanced customer, or some acquaintance in class that goes by the name of “anonymous.”
After nearly losing my house to pay for my day in court, and nearly losing my sanity as well as my business during the three years it took me to get there, on September 19, 2006, a jury declared their outrage with a landmark $11.3M verdict, a forceful warning that ruining lives with online attacks is wrong and will not be tolerated.
And yet I continue to be stunned by the volume of emails I receive with heartbreaking stories that are as bad, or worse, than my own. The wheels of justice plod slowly in a www.world that moves at the speed of thought, the click of a mouse. So as we continue to wait for the courts to catch up with our virtual reality, do you know what Google is saying about you?
Wednesday, August 26, 2009
Sue Scheff: Google Bomb Book featured in Washington Post by Kathleen Parker
Shock Waves From the Google Bombs
Wednesday, August 26, 2009
When Oscar Wilde observed that the only thing worse than being talked about is not being talked about, he could not have imagined the Internet.
The wild frontier we now know and (mostly) love called the blogosphere is a not-always-okay corral where Free Speech is armed and often dangerous.
The latest showdown is between two women — a Vogue model and an anonymous blogger — at odds over what is permissible in the name of free expression. After the blogger called Liskula Cohen a “skank,” among other things, the model demanded her identity from the blog host, Google. A New York Supreme Court judge agreed that she was entitled to the information and ordered the company to reveal her name.
Outraged, the blogger, revealed as Rosemary Port, is launching a $15 million lawsuit against Google for disclosing her identity. Google’s Andrew Pederson said that while his company sympathizes with victims of cyber-bullying, “We also take great care to respect privacy concerns and will only provide information about a user in response to a subpoena or other court order.”
This all may seem like an inside-the-runway spat between two women who don’t like each other. As pioneering blogger and law professor Glenn Reynolds noted on Instapundit, “I never would have heard the words ‘Liskula Cohen’ and ’skank’ together if it hadn’t been for her blogger-outing litigation efforts.”
The model case isn’t insignificant, however, and raises weighty questions about privacy, anonymity and the future of e-free speech.
The problem of online defamation is hardly new, but several recent lawsuits have begun challenging the anything-goes modus operandi of the Internet. One of the most famous dates to 2006, when Sue Scheff won a staggering $11.3 million verdict against a woman who had posted hundreds of defamatory comments about Scheff and her company, which counsels the parents of troubled teens.
After years of torment that included stalkers and death wishes, Scheff was able to prove that her reputation and business suffered as a result of the defendant’s comments. In her new book, “Google Bomb,” due for release Sept. 1 and co-authored with attorney John W. Dozier Jr., Scheff tells the story of her lawsuit and offers advice to others similarly defamed online.
“Google bomb” is Internet slang for attempting to raise the ranking of a given page during a Google search. The popularity of a page may not reflect the page’s relationship to truth, but it may be popular for other reasons. Let’s just say, nasty sells.
Defusing Google bombs isn’t much fun unless you’re a computer geek or have no preferable ways of spending your time. To keep your online profile positive and prominent, you have to blog, tweet and maintain Web sites — or hire someone to do it for you. Scheff says she resents having to do these things, but, “if you don’t own your own name, someone else will.”
Scheff considers herself lucky because she was able to hire an attorney as well as an Internet monitoring company, ReputationDefender, that manages her online persona. Others, hundreds of whom write her each week, aren’t so fortunate. In one example, a wedding photographer lost his business when a single unhappy bride went ‘zilla and trashed him online.
“No one is immune,” says Scheff. And, just because you’re not personally active on the Internet doesn’t mean that your persona isn’t online — not necessarily in a good way. The Internet has unleashed that part of ourselves that we used to keep under wraps. Dark thoughts, like the trolls of Mordor, can now surface and thrive by the light of day.
The freedom granted by anonymity and a virtual audience may have been a boon to democracy, affording everyone a voice, but it has been a plague on decency. Inhibition, we lament, is an undervalued virtue.
Scheff’s case and the Cohen incident suggest that a new level of accountability, largely missing from personal blogs, may be in the offing. “What you type today can haunt you tomorrow,” says Scheff. “People need to know that if you use your mouse and keypad to harm others, there is a price tag.”
Harm is the operative word. Although Scheff was able to prove material losses, Cohen likely gained from her brief tenure as a victim. In fact, she has dropped her lawsuit and forgiven the blogger.
No one likes being bashed online or elsewhere — and public people are familiar with the experience. But even Scheff thinks that in the absence of quantifiable defamation, anonymity deserves protection. As Google and the courts slug it out, Cohen did manage to render an oft-ignored lesson in bold italics: Think before you type.
Or else someone may want more than a penny for your thoughts.
Sunday, August 23, 2009
Sue Scheff: What is a Google Bomb?
What damage can it do? Major! As a victim and survivor of a Google Bomb, I will share with you that a few vicious keystrokes and clicks of a mouse - your good name can be trashed, slimed and literally ruined virtually. Your 20 year reputable business can be destroyed in a matter of 20 minutes from this type of activity.
Prior writing my book, I was clueless about Google Bombs, but very familiar with Internet Defamation. I never realized this monster had a name until we searched for a book title.
Whether you are a teacher or a principal, a lawyer or a landscaper, a truck driver or a doctor, a stay-at-home mom or career woman, teens to grandparents – no one is immune to Google Bombs. You may have an unsatisfied client, disgruntled customer, student that didn’t like their grade, a friend turned foe or went through a divorce and your once soul mate is now your adversary. The Internet doesn’t discriminate, learn to maintain and protect your name, business, kids, and family online.
The Internet has been considered an educational tool and an informational highway, now it is being used as a legal lethal weapon. I believe in free speech and the First Amendment; however it will not condone Internet Defamation and Invasion of Privacy. I have countless numbers of emails from victims of Cyber slander, it is a growing problem that needs to be addressed and awareness needs to be raised.
Years ago I went through a very trying time, when I realized I was being attacked online. I fought back legally and won an unprecedented jury verdict for damages over $11M for Internet Defamation and Invasion of Privacy. $5M of this verdict was awarded for punitive damages – meant to punish. The jury read through pages (literally tons of posts) and listened to testimony to determine that what happened to me needed to send a strong message.
In my latest book, Google Bomb, The Untold Story of the $11.3M Verdict That Changed the Way We Use the Internet, you will read many of the ugly posts (anti-semantic, sexual, death wishes, and more). You will also go behind the scenes of the legal road, as well as practical guidance prevent this from happening to you.
As a writer for the Examiner on parenting issues, please take note that more colleges are checking your child’s name when their applications are received. Furthermore, even more employers are surfing search engines prior employing applicants. It is critical we educate our children and teens that what they post today may end up haunting them tomorrow! Be an educated parent.
Monday, August 17, 2009
Sue Scheff: Google Bomb is Now Available! Early Release!
Online vs Offline - are they equal to who you are?
When Revenge turns to E-Venge? Do you know how to protect yourself?
Free Speech does not condone Internet Defamation!
Rise above Internet Defamation - learn how to take your online image back and how to maintain it!
Tuesday, August 4, 2009
Sue Scheff: Google Bomb Featured on Author's Buzz!
Friday, July 24, 2009
Sue Scheff: Outstanding Endorsements for Google Bomb Book!
—Michael Fertik, CEO and Founder of Reputation Defender
“I haven't been this affected by a book in a long time. I went from a shaking rage to knots in my stomach to tears and finally to cheers. What happened to Sue could happen to any of us, and Google Bomb’s practical guidance, makes this a highly profound and useful book that the world needs to read.”
—Michele Borba, Ed.D., Author of The Big Book of Parenting Solutions, Parenting Expert and Today Show Contributor
“Google Bomb is a great book! The Constitution protects free speech, but slander is not free speech. We should be able to hold slanderers accountable, and Google Bomb helps readers do that.”
—Senator Walter G. “Skip” Campbell, Jr.
“Parents need to teach their kids to be safe online, and Google Bomb offers a game plan that even a technophobe can execute. A must read for anyone who has ever posted their name on the internet, but especially for those whose kids are doing so every day.”
—Danielle Wood, Editor-in-Chief, Education.com
“Google Bomb is an instructive and timely book that will only become increasingly relevant as our laws catch up to the realities of today’s evolving technology. Sue’s triumph over her attacker underscores the principle that there is no constitutionally protected right to defame others online.”
—Fatima R. Fahmy, Attorney at Law
“Google Bomb offers solutions to virtual threats and character assassinations and is a wakeup call as to why we need tough legislation to protect the innocent – albeit children, adults, or businesses. Bravo to Sue Scheff and John W. Dozier Jr. for writing this much-needed book.”
—Ross Ellis, Founder and CEO, Love Our Children USA
Thursday, July 16, 2009
Sue Scheff: Google Bomb Book get ready to Launch!
This is very exciting - if you with media and would like a preview - contact PR by the Book - Jordan Bucher. jordan@prbythebook.com
DO YOU KNOW WHAT GOOGLE IS SAYING ABOUT YOU?
Visit www.googlebombbook.com pre-order today!
Wednesday, June 24, 2009
Sue Scheff: The Untold Story of the $11.M Verdict
Sunday, June 14, 2009
Sue Scheff: Google Bomb Book
John Dozier will give you the legal landscape as well as insights on what is lurking in cyberspace. Michael Fertik, CEO and Founder of Reputation Defender, lends his expertise in Online Reputation Management with his foreword. Together we have assembled a dream team for Google Bomb – Meet the Authors! Visit http://googlebombbombook.com/ for more information on this very timely book!
Just recently the Dozier Internet Law Firm marketing team has put together some YouTube introductions – check them out!
Google Bomb: Online Impersonators http://www.youtube.com/watch?v=lXTSiq3b6fM
Google Bomb: Call to Action http://www.youtube.com/watch?v=BGCrGqtG36g
Google Bomb: Land of a Million Dreams http://www.youtube.com/watch?v=uSSlariie2s
Google Bomb: What is Your Legacy to Be http://www.youtube.com/watch?v=GtopTox7kxo
Saturday, June 13, 2009
Sue Scheff: Google Bomb Chapter One - We're Not in Kansas Anymore
The Untold Story of my $11M Jury Verdict for Internet Defamation - Landmark Case and growing problem in the World Wide Web. - No - we are not in Kansas anymore!
http://www.youtube.com/watch?v=2byX1XG9qT8
Order today at http://googlebombbook.com
Wednesday, June 10, 2009
Sue Scheff: Google Bomb Book - Grows on YouTube
Dozier Internet Law and Sue Scheff:
http://www.youtube.com/watch?v=inSlnQO_Xr0
Online Defamation Verdict:
http://www.youtube.com/watch?v=k9O1aWJ15TI
Google Bomb Late Summer:
http://www.youtube.com/watch?v=w_7P6PNOrSE
Tuesday, June 9, 2009
Sue Scheff: Google Bomb Book Take 3
Check out this new animation describing some of the Scofflaws of the Web today….. You can read more abou tthem under Monsters of the Web on the recently launched website.
Monday, June 8, 2009
Sue Scheff: Google Bomb Book Has New Website
Friday, June 5, 2009
Sue Scheff: Google Bomb Book Take Two on YouTube
Watch YouTube Latest Google Bomb Video: http://johndozierjr.typepad.com/dozierinternetlaw/2009/06/defamation-lawyer-google-bomb-book-coming.html
Pre-Order today at Amazon: http://www.amazon.com/gp/product/0757314155
Sunday, May 31, 2009
Sue Scheff: Google Bomb Book Debut on YouTube
Check out the new animation review of our upcoming best-selling new book!
Click Here for YouTube Debut: http://bit.ly/14ma3I
Saturday, May 23, 2009
Sue Scheff: Google Bomb Book In Stores September 2009
Google Bomb, the book, will be in your favorite bookstores September 1, 2009. Google Bomb is the story of Sue Scheff and legal commentary from John W Dozier Jr.
Check out the new animation review of our upcoming best-selling new book!
Click Here: http://bit.ly/14ma3I
Wednesday, May 13, 2009
Sue Scheff: Google Bomb Book is Already Buzzing!
Thursday, April 9, 2009
Sue Scheff: Google Bomb: Expert Solutions to Protect Yourself from Online Attacks and Maintain a Searchable Image
Our society has reached an all-time low. Simple keystrokes can now literally ruin lives, reputations, and cause years of suffering, and require exorbitant amounts of time, money, and sanity to rebuild a life and/or career that has been shattered by cyberbullying, Internet defamation, identity theft, privacy invasion, and so much more. There is even a term that has emerged into our lexicon that describes the practice of manipulating the ranking of web pages: Google Bomb.
Sue Scheff knows first hand about the devastating effects of Google bombing and Internet defamation. Her reputation was destroyed and she almost lost her business because of false and libelous statements about her and her business that went viral. Falling into a deep depression accompanied by agoraphobia, Sue could not escape the abusive attacks from strangers and the paranoia that accompanies such abuse. However, she fought back, and sued the figure head who launched the attack campaign and was awarded a jury verdict of $11.3 million--a case that has set the precedent for a massive debate on Internet regulation vs. free speech and Internet etiquette and safety policies.
Because there is so much to navigate and know about the unknown and mostly unchartered legal territories of Internet usage, Sue has rounded up some of the world's most preeminent experts on the newly emerging business of Internet law, including attorney John W. Dozier. In Google™ Bomb, Dozier and Scheff offer a hybrid of memoir and prescriptive self-help, as well as a timely call to action that will arm readers with what they can do to avoid falling victim to cyber abuse, rebuild their own ruined reputations, or avoid unknowingly committing a crime against strangers on the Internet.
Written with two markets in mind: those hundreds of thousands of people who are victims of Internet harassment and cannot afford legal council to help clean up their reputations, and those who have built a career, business, and personal reputation and want to be armed with protection and prevention techniques that will help them avoid falling victim to cyber bullies, hackers, e-vengers, and Phreaks.
The true-life story of Sue Scheff's landmark lawsuit and the lessons she learned coupled with invaluable expert advice from a top Internet legal and reputation defense expert, Google™ Bomb is a heavy-hitting, one-of-a-kind book that will likely spark debate, controversy, and save lives at the same time.
Michael Fertik, CEO and Founder of ReputationDefender which is one of the pioneers of Online Reputation Management Services, writes a compelling, informative and engaging foreword. This book is a book that will touch almost everyone that uses the Internet today.
Wednesday, March 11, 2009
Sue Scheff: Reputation Defender Blog - Do You Want to Be Googled?
Thursday, March 5, 2009
Sue Scheff Announces Second Book - Google Bomb!
Do you know what Google is saying about you?
Oh yes, it is almost here, my second book! This time around, I am honored to have co-author and Internet Specialist Attorney, John Dozier .
As my story of my landmark case of $11.3M jury verdict for damages unravels - many questions answers, John Dozier will bring us the legal landscape of today’s Cyber World - how to protect your online image and maintain a profile you are proud of! Have you thought about Internet Gossip vs Internet Fact? How do you know the difference? Don’t get caught in the web - read Google Bomb!
To compound our dynamic and explosive upcoming best seller - Michael Fertik, CEO and Founder of ReputationDefender will be writing the foreword! ReputationDefender is one of the pioneers in managing online reputations and helping keep your kids privacy safe online.
This timely book will offer you tools and remedies as well as a very compelling story that will keep you turning those pages! Remember, a 20 year reputation today can be destroyed within 20 minutes of vicious keystrokes.
Monkeys Don’t Fly? Do they? Ahhhh, just wait and you will see - the Internet has become its’ own animal. The Internet can be an educational tool - but - it can also be a lethal weapon!
Published by Health Communications Inc. (HCI) - Google Bomb will be released in Fall 2009.